In this special anniversary episode, we’ve compiled 10 standout moments from some of our most thought-provoking conversations. These clips capture the insights, challenges, and bold ideas shaping the future of financial services.

Key discussion points include:

• Customer-first transformation: Why modernising legacy systems must go hand-in-hand with improving customer journeys.

• Fintech trade-offs: The human cost of building startups, from behind-the-scenes sacrifices to scaling realities.

• Misunderstood models: Why even insiders struggle with the basics of banking, and what it means for innovation.

• AI, open banking, and embedded finance: What’s hype and what’s next in digital transformation.

Tune in to Episode 26 to catch the pulse of what’s shaping the future of finance.

In this special anniversary episode, we’ve compiled 10 standout moments from some of our most thought-provoking conversations. These clips capture the insights, challenges, and bold ideas shaping the future of financial services.

Key discussion points include:

• Customer-first transformation: Why modernising legacy systems must go hand-in-hand with improving customer journeys.

• Fintech trade-offs: The human cost of building startups, from behind-the-scenes sacrifices to scaling realities.

• Misunderstood models: Why even insiders struggle with the basics of banking, and what it means for innovation.

• AI, open banking, and embedded finance: What’s hype and what’s next in digital transformation.

Tune in to Episode 26 to catch the pulse of what’s shaping the future of finance.